Visa Concierge

Experience utmost convenience with a complimentary concierge service that comes with your RCBC Bankard Visa Infinite or Visa Platinum.

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Visa Concierge is a 24/7 digital personal assistant and lifestyle guide, giving you access to global privileges especially curated to suit your lifestyle.

  • Travel & Lifestyle

    Get recommendations on local activities and attractions, as well virtual events and outdoor experiences.

  • Dining

    Enjoy exclusive dining access and benefits at the world's most sought after restaurants. 

  • Medical Services

    Worldwide assistance across healthcare including COVID-19 information & guides and medical emergencies

  • Shopping

    Enjoy special offers at your favourite shopping sites, recommendations for gift ideas, and virtual shopping assistance.

How do I access Visa Concierge?

Register your RCBC Bankard Visa Infinite or Visa Platinum via concierge-asia.visa.com or the Visa Concierge app.

Download the App from the App Store or Google Play.

You can also access Visa Concierge via Email or Hotline:

PHPlatinum@concierge-asia.visa.com

 1-800-8908-6598 (for Globe and Touch Mobile) or 1-800-1441-0081 (for PLDT, Smart and Sun)


Click here for the FAQs.